Technical
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At [PCCS Group][Skyline] we make every effort to ensure that when we contact clients or leads relating to our products and services that the correspondence is – Warranted, Relevant, (and most importantly) Lawful, without ever compromising an individuals right to privacy.
All contact details acquired for marketing at the PCCS Group are via positive opt-ins or as part of fulfilling a large-scale contract whereby subcontractors are directly impacted by the software we implement. In other words, our direct customers may pass on details of their subcontractors who will be affected or will directly benefit from our services as part of the contract fulfilment with a third-party whom the subcontractor has given the consent to do so. This is done in collaboration with our direct clients to give weight to the correspondence they’ve received.
We at PCCS Group corroborate any personal data lists with our own ‘unsubscribed’ lists, respecting an individuals right to opt out of marketing correspondence from ourselves in our capacity as a processor.
We also respect the right to amend or dispute any/all data that we may have on record providing information of our Data Protection Officer and portals to their information on request.
If you would like to find out more, please find our Data Protection Policy here –
The service module is at the heart of everything we do at PCCS Group and Skyline service functions have evolved over 25 years of delivering control to the after sales activity. Developed from the original ServiceBase concepts in collaboration with our client base, our software now covers every service touch-point from event request to client satisfaction at the end of a completed transaction.